These are just a couple of examples of Rio Grande do Sul’s pioneering efforts to innovate in citizen engagement and feedback mechanisms that were shared at a recent World Bank event, entitled “Technology and the Demand Side of Open Government: Large-Scale Citizen Feedback Mechanisms in Rio Grande do Sul, Brazil
.” At the event, high-level officials in charge of the state’s ICT-mediated citizen participation and World Bank specialists in technology and accountability discussed their ongoing joint efforts to scale up innovations in effective citizen engagement for better public service delivery in Rio Grande do Sul.
“If we want to innovate the democratic governance agenda today, we cannot look askance at the immense possibilities of interaction and dialogue between citizens and public powers made possible by the revolutions of technology during the last few decades. We cannot overturn the challenge to seek dialogue with new stakeholders in the social networks of the 21st century. This is why we kicked off ‘Digital Cabinet,’” said Vinícius Wu, Coordinator of “Digital Cabinet” and Chief of Cabinet in Rio Grande do Sul State Government.
In the framework of a Sector Wide Approach (SWAp
) operation, and with the support of the ICT4Gov Program, Rio Grande do Sul aims to leverage the potential of ICT for more inclusive and sustainable participatory democracy, and to share its successful experience across Brazil and worldwide.
“This uniqueness [of Rio Grande do Sul’s innovative and effective citizen engagement] needs to be studied and expanded," the World Bank’s Country Director for Brazil Deborah Wetzel concluded at the event.
Watch the Digital Cabinet video . Watch the recorded video of the event .
(Photos: Tiago Koche / Digital Cabinet)